Better requires measurement you are willing to be wrong about
Most improvement programs measure what is easy to defend. The useful metric is usually the one that could embarrass you.
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Editorial StandardsColumn topic
The structures, workflows, and incentives that quietly decide the quality of care.
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Most improvement programs measure what is easy to defend. The useful metric is usually the one that could embarrass you.
Leadership
What decision-making, accountability, and standard-setting actually look like when the stakes are clinical.
2 essays
Technology
Tools, automation, and AI — judged by whether they make the work better, not faster to sell.
1 essay
Culture
How teams talk about mistakes, measurement, and progress when nobody is watching.
1 essay
People
Careers, supervision, and the human cost of models built on optimistic assumptions.
1 essay
ABA
Essays anchored specifically in the practice and profession of applied behavior analysis.
1 essay